I try to open an account with Ducascopy I went to their home page I could understand few thing about they logins then I send them e-mail because I wended to see how they system works and after ny 4th e-mail with complains I receive the following answer for the person that supposed to be my account manager!!
“If you think that our service is not good enough, then work with the counterparties which can give you your needs I sent you all needed information yesterday and i can not spend all my day just with your case tks for understanding regards Gunther Treffer Ducascopy